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ALPHABETICAL LIST OF COMPANIES
SINGAPORE AIRFREIGHT DIRECTORY 2019/2020
SATS AIRPORT SERVICES PTE LTD – Cont’d
SATS is present in 60 airports, 62 cities and 14 countries across Asia and the Middle East.
Air Cargo Handling
With 70 years of experience and expertise, SATS understands our customers and offers complete solutions for the most complex of needs. Having the largest network in the region, SATS is present at 60 airports and 14 countries across Asia and the Middle East, and operates in more than 25 airfreight terminals in the region. Harnessing our scale and connectivity, we move airfreight of all kinds in the most seamless, ef cient manner, within the shortest time possible.
Headquartered in Singapore, SATS supports one of the world’s busiest air cargo operations at Singapore Changi Airport. With a total of six airfreight terminals, a Cargo iQ quality programme and ISO 9001 certi cation, we handle more than 85% of the airfreight volume that comes through Changi. We provide airfreight, mail, express and courier services to more than 300 international and local freight forwarders. At the heart of our operations is an experienced professional team committed to quality, and supported by advanced technology and automated state-of-the-art systems.
• Airfreight Handling
SATS offers a wide range of solutions to meet the challenges of handling cargo ef ciently and effectively, using our in-house developed warehouse management system - COSYS+ together with other advanced technologies such as RFID system, automated material handling systems, and a web-based warehouse management system for real-time  ight and shipment tracking. SATS has also implemented a one-stop e-Acceptance initiative, which has transformed the use of paper export cargo lodgement process into a more ef cient, digitalised one.
• SATS Coolport: Perishable and Pharmaceutical Handling
Strategically located within the Free Trade Zone, SATS Coolport is Asia’s  rst on-airport perishables handling centre, delivering exceptional handling standards and ensuring a reliable and secure cold-chain for import, export and transhipment perishable airfreight. SATS Coolport offers a suite of value-added services such as regional distribution, dry ice replenishment, multi-modal transportation, inventory management and e-services. It is also accredited by IATA as the world’s  rst Centre of Excellence in Pharmaceutical Handling, and the world’s  rst Centre of Excellence for Independent Validators (CEIV) in Pharmaceutical Handling for its initiative in upgrading infrastructure, processes and skillset to exceed expectations of the stringent handling requirements of temperature-sensitive pharmaceutical airfreight. In addition, SATS Coolport is
IATA’s  rst Asia Paci c Regional Training Partner in pharmaceutical handling, and offers IATA-certi ed related cold-chain courses.
• SATS eCommerce AirHub: eCommerce Handling
Spanning 6,000 sqm, the SATS eCommerce AirHub leverages technology to enhance mailbag processing capacity at Singapore Changi Airport. The state-of-the-art automated airside eCommerce mail sortation hub is the region’s  rst and it integrates both SATS and SingPost’s airmail consignment operations under one roof. The SATS eCommerce AirHub is designed to be modular, so that throughput can be increased with incremental investment.
SATS eCommerce AirHub features:
• Direct Airside Access within Changi
Airport’s Free Trade Zone • Sortation and Segregation • Warehousing
• Import Clearance
• Export Lodge-in
• IATA-accredited Training Centre: Cargo Handling Courses
As an IATA-accredited Training Centre, SATS offers a comprehensive range of cargo knowledge-driven training courses to cater to the various needs of the airfreight industry. Our certi ed trainers have over 30 years of experience and are able to provide Initial, Recurrent and Awareness training on the handling of general and specialised cargo (such as Dangerous Goods, Cargo Introductory, Cargo Advance Rating and Marketing), leading up to an IATA Diploma in Air Cargo.
SATS Coolport
SATS Airfreight Terminal 2, Core E 95 Airport Cargo Road
Singapore 819461
Telephone: (65) 6541 3956 Facsimile: (65) 6214 9374 Sita: SINPCXH
Email: SATS_Cargo@sats.com.sg Website: www.coolport.com.sg
Contact:
Ms Winnie Pang
(AVP, Coolport & eCommerce Airhub) Email: winnie_pang@sats.com.sg
Nature of Business:
Strategically located within the Free Trade Zone, SATS Coolport is Asia’s  rst on-airport perishables handling centre, delivering exceptional handling standards and ensuring a reliable and secure cold-chain for import, export and transhipment perishable airfreight. In addition, SATS Coolport is IATA’s  rst
Asia Paci c Regional Training Partner in pharmaceutical handling, and offers IATA-certi ed related cold-chain courses.
SATS Coolport offers a suite of value-added services such as:
• Regional distribution services
• Warehousing and cold-room storage
• Consolidation and deconsolidation
• Sorting, product labeling and order picking • Re-icing of seafood/Replenishment of dry ice • Inventory management with in-house
warehouse management system
• Import, export and transit services
• Multi-modal transportation
• E-services for tracking and monitoring of
cargo
Certi cations/Awards:
• Asia Paci c’s  rst Regional Training Partner
for Pharmaceutical Handling by IATA • World’s  rst Centre of Excellence for
Independent Validators in Pharmaceutical
Handling by IATA
• World’s  rst Centre of Excellence in
Pharmaceutical Handling by IATA • Good Distribution Practice (GDP)
certi cation
• Good Distribution Practice for Medical
Devices (GDPMDS) certi cation
• Hazard Analysis and Critical Control Points
(HACCP) certi cation
• Asia Paci c’s  rst Halal-certi ed hub
SATS eCommerce AirHub
SATS Airfreight Terminal 1
85 Airport Cargo Road Singapore 819460 Telephone: (65) 6541 3956 Facsimile: (65) 6214 9374 Sita: SINPCXH
Email: SATS_Cargo@sats.com.sg
Contact:
Ms Winnie Pang
(AVP, Coolport & eCommerce Airhub) Email: winnie_pang@sats.com.sg
Nature of Business:
Spanning 6,000 sqm, the SATS eCommerce AirHub leverages technology to enhance mailbag processing capacity at Singapore Changi Airport. The state-of-the-art automated airside eCommerce mail sortation hub is the region’s  rst and it integrates both SATS and SingPost’s airmail consignment operations under one roof. The SATS eCommerce AirHub is designed to be modular, so that throughput can be increased with incremental investment.
SATS eCommerce AirHub features:
• Direct Airside Access within Changi Airport’s
Free Trade Zone
• Sortation and Segregation • Warehousing
• Import Clearance
• Export Lodge-in
SATS eFul lment & eFacilitation Services
Contact:
Mr Gan Kong Yew (Assistant Vice President, Sales Development & Projects)
Email: kongyew_gan@sats.com.sg
Mr Michael Ang
(Senior Manager, Digitalisation & eCommerce) Email: Michael_AngKL@sats.com.sg
Nature of Business:
SATS eFul lment Solution is a neutral B2C platform that enables Shippers & Freight
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